📞 +8615589682212 📧 John@wfsailair.com / emma@wfsailair.com 📍 No. 142, Hougu Village, Economic Development Zone, Qingzhou City, Weifang, Shandong, China
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400-866-0918

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Frequently Asked Questions

What certifications do Sailair fans have?

All Sailair fans are manufactured under ISO 9001:2015, ISO 14001, and OHSAS 18001 certified quality management systems. Products carry CE, CCC, and RoHS international certifications. Full certification documents are provided with every shipment.

Do you offer OEM/ODM customization?

Yes, we provide full OEM/ODM services including custom voltage (220V/380V/440V), blade diameter, material selection (304 stainless steel, FRP, galvanized steel), motor specifications, housing color, branding/logo, and IoT smart control integration. Minimum order quantities apply based on customization level.

What is the warranty period?

All fans come with a 2-year warranty covering motor, bearings, and blade assembly. High-temperature fans use German-brand bearings with 300°C drop-point high-temperature grease for extended service life. Replacement parts are available from our Vietnam and Kazakhstan service points.

What is the production lead time?

Standard models typically ship within 7-15 days. Custom OEM orders require 20-35 days depending on specifications and quantity. Our monthly production capacity exceeds 5,000 units, ensuring reliable delivery schedules for bulk orders.

Do you provide overseas service and support?

Yes, we have technical service points in Vietnam and Kazakhstan providing localized installation guidance, maintenance support, and spare parts supply. We also offer remote IoT monitoring for smart fan systems, enabling real-time performance tracking and predictive maintenance.

How do I choose the right fan for my application?

Our engineering team provides free consultation to help you select the optimal fan based on your airflow requirements (CFM), static pressure, operating temperature, environment (corrosive/humid/cleanroom), and installation space. Contact us with your application details for a tailored recommendation.

Why Choose Sailair?

ISO 9001
Quality Management System Certified
5,000+/mo
Monthly Production Capacity
2-Year
Warranty on All Fan Products
OEM/ODM
Full Customization Available
VN + KZ
Overseas Service Points
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